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Headquarters
Main Office • San Francisco
Address
123 Tech Street, Suite 500 San Francisco, CA 94105, USA
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST Saturday: 10:00 AM - 4:00 PM EST
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24/7 Live Chat & Email Support Phone: Mon-Fri 9AM - 8PM EST
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FAQ
Frequently Asked Questions
Quick answers to common questions about contacting us
How quickly will I receive a response?
We typically respond to all inquiries within 2 hours during business days. For urgent matters, we recommend using our live chat feature for immediate assistance. Weekend emails are processed first thing Monday morning.
Do you offer corporate training programs?
Absolutely! We offer customized corporate training solutions with volume discounts for teams of 5+. Select “Corporate Training” as your topic to get in touch with our B2B team who will create a tailored proposal.
What payment methods do you accept?
We accept all major credit cards, PayPal, bank transfers, and offer flexible payment plans. For corporate purchases, we also accept purchase orders and invoicing. Contact our billing team for custom arrangements.
Can I schedule a call with an advisor?
Yes! You can request a free consultation call by selecting “Course Information” as your topic. Our advisors are available Monday through Friday to discuss your certification goals and recommend the best learning path.
How can I get technical support?
For technical issues with lab access or course materials, select “Technical Support” from the dropdown. Our tech team is available 24/7 via live chat for immediate assistance with any platform-related issues.
Can I get a refund if I'm not satisfied?
Yes! We offer a 14-day money-back guarantee on all courses. If you’re not satisfied for any reason, simply contact our support team within 14 days of purchase for a full refund, no questions asked.
